Forgot your password?

Please enter the email address for your My Louis account plus your date of birth in this form. We will then immediately send you an email with a link to a form in your My Louis which you can use to save a new password. Please note that, for security reasons, the link will only function for a maximum of 24 hours.

Request a change of password

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For further information on how we treat your personal data submitted here, please consult our data protection declaration. For the best possible protection of your personal data, all data is transmitted encrypted using SSL technology.

Data privacy at Louis

To ensure the best possible protection for your personal details, all data are transmitted encrypted using SSL technology. Further information on data protection is available here.