Forgot your password?

Please enter the email address for your My Louis account plus your date of birth in this form. We will then immediately send you an email with a link to a form in your My Louis which you can use to save a new password. Please note that, for security reasons, the link will only function for a maximum of 24 hours.

Date of birth

For further information on how we treat your personal data submitted here, please consult our data protection declaration.

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