Shipping costs and Forms of payment

In the case of all other countries not listed here, the shipping costs will be calculated separately. You are welcome to inquire about the shipping costs for your planned order via service@louis.eu. Please note that in some cases (in particular for deliveries outside the EU) extra custom duties may be due. For more information, please contact your local customs office.

We will send your order as a DHL Standard parcel. The shipping rate depends on the destination country. The goods will be dispatched within 1-3 working days from receipt of your order.

Should it happen that a delivered article does not live up to your expectations, you can return it without any problem within 14 days. In addition we give a voluntary two-year right of return on many products. For more information on returns, please click here.

Further information can be found in our Standard Terms and Conditions. If you have any questions please fill out our contact form or call us on 020 3481 5025.

On receipt of order, you will receive an e-mail or letter from us with exact details of the total amount of your order incl. shipping costs. Only then should you transfer this total amount to our account. Once we have received the total amount, your order will be assembled and dispatched to you.

Please enter the credit card number in full and the date of expiry. The invoice amount is charged to your credit card account right with the placement of the order.

You may use PayPal to pay quickly, simply and safely in our Louis online shop. Use your existing PayPal account and pay for your order with the utmost convenience. We usually receive notification of payment from PayPal immediately and can therefore process your order without delay.